Support Page
We're Here to Help!
Have a question about a pattern? Need help with your download? Just want to say hi? We'd love to hear from you!
Email Us
support@willispatterns.com
We respond to all emails within 24 hours (usually much faster)!
What We Can Help With:
- Download or technical issues
- Questions about a specific pattern or detail
- Recommendations for your skill level
- Bulk or custom orders
- General crochet questions
Before You Email
Check our FAQ page for quick answers to common questions about downloading, printing, and using your patterns.
Send Us a Message
Contact form
What We Do With Your Statement
When you share your experience, we use it to:
Show future clients what it’s really like to work with us
Learn what we’re doing right (and where we can get better)
Feature you — only with your permission
Your words might show up on our website, social media, emails, or case studies.
We may edit for clarity, but we won’t twist your meaning.
We’ll never use your name or information without your permission first.
Your feedback helps someone else feel confident saying “yes.”
Thank you so much for sharing!